Psychology of crowd safety management training
We deliver a course aimed at all professionals who work with or plan around crowd and event safety.
About the course
This two-day course is aimed at crowd safety managers, event organisers, licencing authorities, stewarding organisations, stadium managers, health and safety officers, emergency/resilience planners, and emergency responders (fire, police, and ambulance).
Those who work with crowds in these contexts depend upon knowledge of crowd behaviour and psychology in order to enhance positive crowd experiences, maintain safety and security, and to manage risks.
This Masterclass presents the latest scientific research and thinking in crowd psychology. It will provide event safety professionals with core concepts and principles transferable across a variety of domains, as well as presenting rationales for practice in specific areas.
It offers a set of practical recommendations and guidelines on how to use group psychology to manage safety and enhance resilience in crowd events.
Activities will consist of a series of lectures alongside workshop exercises.
Courses
- May 2016, Jeddah: A workshop for Hajj crowd psychology
- January 2020, Dublin: Safe Events (Ireland) Masterclass
- February 2020, Netherlands: Event Safety Academy Masterclass
- September 2023, Utrecht: Crowd Psychology for Crowd Safety Management, Event Safety Institute
- February 2024, Dublin: Crowd Psychology for Crowd Safety Management
- September 2024: Edinburgh City Council: Crowd Psychology for Crowd Safety Management
- September 2024, Amsterdam: Crowd Psychology for Crowd Safety Management
Online training resources
- Using Group Psychology to Enhance Crowd Safety - Professor John Drury [YouTube].
- Drury, J. (2021). How can psychology help address challenges for the live events industry in 2021? The Crowd Magazine.
- Drury, J., Rogers, M. B., Marteau, T. M., Yardley, L., Reicher, S., & Stott, C. (2021). Re-opening live events and large venues after Covid-19 ‘lockdown’: Behavioural risks and their mitigations. Safety Science, 139, 105243.
- Drury, J. (2020). What Is ‘Atmosphere’ – and How Can You Help Create It at Your Event?Festival Insights.
- Drury, J. (2019, October 13th). The new psychology of crowd safety management. The Crowd magazine.
- Drury J, Carter H, Cocking C, Ntontis E, Tekin Guven S and Amlôt R (2019) Facilitating Collective Psychosocial Resilience in the Public in Emergencies: Twelve Recommendations Based on the Social Identity Approach. Front. Public Health 7:141. doi: 10.3389/fpubh.2019.00141
- Drury, J. (2018, July 18th). Responding to people’s emotional needs in an emergency. Festival Insights.