RESOLVED: Issues with Zoom - Monday 23 January
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Posted: Mon 23 Jan 2023, 12:20pm.
We are aware of a problem with Zoom which is affecting some users.
Zoom have acknowledged that there is an issue with their service. They have identified the fault and are working to resolve the issue as quickly as possible.
For lecturers who are finding that this is impacting their teaching, Educational Enhancement have suggested that
- Panopto may be a suitable alternative teaching aid
- In the case of live online teaching, they recommend using Zoom through the browser instead of the Canvas integration.
Alternatively you can contact Educational Enhancement for advice by emailing TEL@sussex.ac.uk
We will post any updates here as soon as we have them.
UPDATE: 24 Jan 2023 - 8:25am
Zoom have confirmed this issue is now resolved.