Revised IT Service Desk Opening Hours - starting Wednesday 5 January 2022
Posted: Tue 4 Jan 2022, 3:54pm.
The IT Service Desk has been significantly impacted by Covid and currently has a number of staff self-isolating
From Wednesday 5 January 2022 the Service Desk will be providing support at the following times:
|
Phone support |
Ticket support |
Counter support |
|
|
Monday |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
NO |
|
Tuesday |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
|
Wednesday |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
NO |
|
Thursday |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
|
Friday |
9 – 1 and 2 – 5 |
9 – 1 and 2 – 5 |
NO |
On Tuesday’s and Thursday’s the entrance to Shawcross will be open to visitors
On Monday’s, Wednesday’s and Friday’s students can access the user area via the keypad. The code can be found at https://www.sussex.ac.uk/its/keycodes
Our opening times will be reviewed weekly, but may be subject to change at short notice depending on staff availability
Contact us
Raise an incident or a service request
Log a support ticket online
Email
itservicedesk@sussex.ac.uk
General enquiries line
Ext 8090
(+44 1273 678090)
Audiovisual support in General Teaching Space
Ext 8022
(+44 1273 678022)
Subscribe to our latest news mailing list to receive email alerts of updates.