Issue Identified: Cognos, 27 September 2021, 09:00
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Posted: Mon 27 Sep 2021, 9:08am.
Systems / Services Affected: Cognos
Date / time: 27 September 2021, 09:00
Reason for downtime: We are aware that some staff are unable to access Cognos reports and may be faced with this message:
DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists.
IT Services are aware of this issue and the service should be restored shortly.
IT Services change/incident number: 1144879
UPDATE: 27 Sep 2021 - 9:52am
Cognos is now back online and the service has been restored.
We are sorry for any inconvenience this might of caused.
