Posted: Fri 29 May 2020, 9:37am.
Virgin Media customers connecting to the VPN and accessing services hosted on the JANET network, including services hosted at the Univeristy of Sussex such as the Staff VPN, may experience performance issues this morning.
The issue has been reported to JANET and we will update this news story as we recive updates.
UPDATE: 29 May 2020 - 1:29pm
In addition, customers using Talk Talk, BT Openreach, and Sky may also be experiencing issues connecting to services hosted by JANET.
UPDATE: 29 May 2020 - 2:21pm
An update from JANET:
Jisc engineers have identified improvements with service while Virgin Media continue investigation.
More updates as we receive them.
UPDATE: 1 Jun 2020 - 9:58am
Some Virgin Media customers are still reporting slow or unstable home internet connections, and this may affect your ability to connect to Sussex services.
We will continue to monitor the situation. The Virgin Media service status page is here https://my.virginmedia.com/faults/service-status
