Posted: Tue 9 Jul 2019, 12:11pm.
Systems / Services Affected:
If you’re using Windows Remote to work from home, you might experience a slow connection or trouble logging in.
Date / time: 09 July 2019, 12:00 (ongoing)
Reason for downtime:
Some of the Windows Remote servers are experiencing performance issues. We’re restarting them to refresh the connections and investigating the underlying cause.
We’re sorry about the frustration this may cause and we’ll restore service performance as quickly as possible.
IT Services change/incident number: 1036889
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
Subscribe to IT Services’ latest news at sussex.ac.uk/its/subscribe
Follow us on Twitter @ITServices
Windows Remote is working normally this morning.
We're monitoring the performance of the system but you should be able to connect and work as normal.
