Posted: Mon 13 May 2019, 1:42pm.
Systems / Services Affected: It isn’t possible to add your bank details to Sussex Direct.
Date / time: 12 May 2019, 23:00 - 13 May 2019, 14:35
Reason for downtime: Our suppliers are currently investigating this issue and we hope for a resolution shortly. We’ll provide further news as soon as we have an update.
If you need to add your bank details to Sussex Direct so that you can receive a payment, please contact Dawn Buck at D.Buck@sussex.ac.uk
IT Services change/incident number: 1029685
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
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We've resolved the issue that was making it impossible to enter bank details in Sussex Direct.
If you need to add your bank details, you should be able to do this now.