Essential Maintenance: Network Disruption, Saturday 02 February 2019, 08:00 - 14:00
Posted: Wed 30 Jan 2019, 8:54am.
Description of work:
In recent months we have been working through a programme to upgrade the campus firewalls. The firewalls sit at the heart of the network and their health is crucial to keeping every other system working normally.
Unfortunately, any significant work on the firewalls causes disruption to a lot of our core services.
We’re sorry about the scale of these interruptions (details below) but this work is absolutely essential to keep the network secure as we head into a new term.
Date / time:
Saturday 02 February 2019, 08:00 - 14:00
Is this work likely to cause disruption?
During this work there will be a periods of time when you won't be able to use some services. Unfortunately, we're unable to say how long each interruption will take. Affected services include:
- Wi-Fi and wired networks on campus and in residences
- Internet access, including access to Canvas
- The Sussex website
- Study Direct
- Sussex Direct
- Business Applications
Why are we doing this work?
Fully functional, fully updated firewalls are vital to a healthy network. We’ve been working to keep them updated and stable, but for this piece of work we’ve asked our suppliers to be on-campus to help us fully check and upgrade the firewalls. We have chosen a Saturday before the start of term to minimise the impact of the work.
IT Services change/incident number:
3000700
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
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