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Essential Maintenance: Wi-fi controllers, 18 December 2018, 08:00 - 16:00

Posted: Fri 14 Dec 2018, 12:20pm.

Description of work:
We need to update the Wi-fi controllers which govern our access points, which in turn provide Wi-fi access across the campus (and beyond). There are five controllers, each connected to certain buildings.

We’ll update each controller in turn and each update will take up to an hour. During this time, you won’t be able to use the Wi-fi in the buildings connected to that controller.

The wired network will continue to work throughout the day.

If you’re concerned that the Wi-fi in your building will be affected at an important time, please contact the IT Service Desk.

Date / time:
Tuesday 18 December 2018, 08:00 - 16:00

Is this work likely to cause disruption?
While the controller for your building is being updated, you won’t be able to use the Wi-fi network.

What will you notice once this work is complete?
We’ll update each controller as quickly as possible. Once the work is complete, you’ll be able to connect to eduroam again.

Why are we doing this work?
This is an essential update to maintain the stability and security of the campus network.

IT Services change/incident number:
3000191

Contact the IT Service Desk for support:

Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
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