Posted: Fri 7 Dec 2018, 10:37am.
Systems / Services Affected: Web Print is only accepting PDF documents.
Web Print is still available, so you can still upload your work and print it from any MFD on campus, but you can’t currently upload Word documents.
A simple workaround for this is to use Word to save your document as a PDF before uploading. You’ll find Export or Save As in the File menu.
Date / time: 10:00 - 10:45
Reason for downtime: We have raised the issue with our support partners and they are investigating.
IT Services change/incident number: 1006676
Contact the IT Service Desk for support:
Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
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The issue with Web Print has been resolved. It's accepting all of the usual files types again, including Word docs.