print friendly version

Questions and answers

2714
SPSS or AMOS Authorisation Error


Symptoms: When trying to activate the authorisation code you receive the following message:
"Please run this utility from your product's installation folder.(echoid.dat)"

To resolve the issue:
Follow the steps outlined in this help page on the IBM webpage:
http://www-01.ibm.com/support/docview.wss?uid=swg21613684

Once you have completed the steps click Start > All Programs > IBM Statistics > right-click on the Authorisation Wizard and choose 'Run as Administrator'.
In the license administrator copy and paste in the code from this page.
http://www.sussex.ac.uk/its/services/software/owncomputer/spss

Help us to improve this answer

Please suggest an improvement
(login needed, link opens in new window)

Your views are welcome and will help other readers of this page.

Categories

This is question number 2714, which appears in the following categories:

Created by Mark Wilson on 12 March 2015 and last updated by Mark Wilson on 8 August 2016