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2240I can open Cognos reports but am unable to click on the links for more information and the export to excel button has disappeared.
This problem usually occurs when a Cognos report opens separately in Adobe Reader, instead of inside the Internet Explorer browser window. Clicking on a link causes a secondary report to be run but if the report is being viewed in Adobe Reader, it cannot send the instruction back to the web browser and so nothing happens.
Workaround: Use another browser, namely Edge, Chrome or Firefox
Resolution: Display PDF in browser needs to be set in IE11 - Adobe PDF Reader = Enabled in Tools > Manage Add-ons as per the following instructions
https://helpx.adobe.com/uk/acrobat/using/display-pdf-in-browser.html
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