Welcome and Triage Officer Ref 21370 & 21371
School/department: Student Experiential Services / Student Experience
Hours: Full time. Requests for flexible working options will be considered (subject to business need).
Location: Brighton, United Kingdom
Contract: Permanent
Reference: 21370/21371
Salary: Starting at £24,533 to £ 27,979 per annum, pro-rata if part-time
Placed on: 01 August 2023
Closing date: 17 August 2023. Applications must be received by midnight of the closing date.
Interview Date: To be confirmed
Expected start date:As soon as possible
This vacancy is only open to those currently employed by the University of Sussex Brighton (Including those employed through Reed, Chartwells, and SEF).
Job description
We are seeking to appoint enthusiastic, dedicated and highly motivated individual to join the Student Experiential Services team. The posts will operate within the University’s new Student Centre, to provide welcome, triage and first response information, advice and guidance to students, applicants and university colleagues on student support matters. Applicants should have a passion for excellent customer service, and experience of working in a fast-paced, results-driven environment.
For an informal discussion please contact Naomi Bennett (n.a.s.bennett@sussex.ac.uk)
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.
You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.
Download job description and person specification Ref 21370 [PDF 138.17KB]
The University requires that work undertaken for the University is performed from the UK.
How to apply
Download our professional services application form and Personal Details and Equal Opportunities Form and fill in all sections.
You must email your completed application, and personal details and equal opportunities form, to jobapps@sussex.ac.uk
You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.
You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.