Management
Managing Operations
Module code: N1582
Level 5
15 credits in autumn semester
Teaching method: Lecture, Workshop
Assessment modes: Coursework, Multiple choice questions
On this module, you'll explore how the fundamental principles of operations management can enhance performance in both public and private organisations. You'll apply these principles to manufacturing and service operations, gaining a clear understanding of the systemic and interactive nature of operations management challenges and their relationship to the external environment.
Through guided problem-based activities and case study analysis, you'll develop both quantitative and qualitative analytical skills. Key topics covered include:
- operations strategy
- designing operations
- organisation design
- planning and control
- lean operations
- project management
- managing quality and continuous improvement
- managing the supply chain
- future trends in operations management.
Module learning outcomes
- Critically review established principles on operations management in a variety of contexts (private and public sector) covering both manufacturing and service based organisations, to enhance organisation efficiency and effectiveness.
- Critically evaluate the appropriateness of different approaches for improving the management of operations and evaluate the appropriateness of quality management techniques.
- To defend operations management decisions and approaches using management science analytical techniques and tools appropriate for both manufacturing and service based operations.