Finance Division

WPM Online Shop

The University of Sussex Online Shop has been in use since 2014 and has steadily grown year on year. The range of products and services we offer is more diverse than ever and we are keen to expand this even further.

The service is available to all University departments, providing a secure payment platform for the sale of goods and services by credit or debit card. AMEX and Paypal are also included. 

We are constantly looking for ways to use the system to effectively reduce time-consuming manual processes and provide a more secure, streamlined payment experience for customers. 

Some of the products we currently offer through the Online Shop include:

  • Conference and event bookings
  • Short courses
  • Trips and activities
  • Memberships
  • Replacement certificates
  • Study packs and course materials
  • Vacation housing / short-term bookings

To submit a request for a new Online Shop product, please complete the Online Shop Product Request Form [DOCX 19.54KB] and return it to the Finance Service Desk at FinanceServiceDesk@sussex.ac.uk.

What are the main benefits?

  • Free to use for all University departments
  • Secure payment by credit / debit card, AMEX and PayPal
  • Accessible by anyone in and outside of the UK (not reliant on University credentials)
  • Real time reporting and email notifications to easily keep track of sales
  • Fully customisable products including additional questionnaires, bespoke notification emails and automated activation of products, enabling flexible pricing options
  • Income received appears in your budget code the following day
  • Customers receive immediate payment confirmation and can view all order history

System support, what do we offer?

Within the Finance Systems Team there are dedicated specialists who can provide a range of support including:

  • Consultation and advice on how best to use the service and design your product
  • Full product creation
  • Technical support and product maintenance
  • Training for users from basic reporting to full product creation and maintenance

How to access the Online Shop:

  • The Online Shop can be viewed here.
  • If you have been given access to the Online Shop admin site you can login here.

For all enquiries please contact FinanceServiceDesk@sussex.ac.uk

Read what some of our colleagues have been saying about their experience using the Online Shop:

‘With the help of a fantastic support team, the Online Shop is easy to set up and has saved us countless hours! Students now book their place on our MA field trip and provide their details in a single step. We can immediately work with and pass on the information to the hotel and host institutions. I highly recommend using the Online Shop!’

Julian Germann, Lecturer in International Relations

 ‘International Student Support has been using the Online Shop for a few years to sell tickets for our programme of day trips. Gone are the days of asking students to queue up at our office with cash to buy them! It is quick and simple to set each product up, after which point you just sit back and watch the bookings coming in.  Students mention finding it really easy and intuitive to use too, which is a huge benefit.’

Sarah Cook, International Student Support

‘The online shop has allowed us to streamline our bookings for children’s holiday activities at the University.  This has taken a great deal of pressure off our reception team, as well as offering a great online booking experience to parents.’

Luke Terrill, Deputy Head of Sport (Competition and Participation Sport)

‘I found the online shop invaluable and it certainly made the organisation of the event very straightforward. The reports were particularly useful, allowing us to monitor participant numbers and associated income as well as dietary and accommodation requirements. I found it easy to use/navigate after a short training session and was grateful for the fast and efficient IT support you provided!’

Sarah Frances, Genome Dame and Stability Centre

‘In order to sell tickets for a conference I am organising I have made use of the Online Shop. I simply had to provide a few details and a few days later I already received a link to the webpage where people can buy their ticket and pay not only via credit card but also via Paypal. I not only do get a notification for each sold ticket into my mailbox but also can access the online shop’s report section where I very quickly and conveniently can access further information. The team providing this service has been extremely helpful and very quick in answering any questions I did have during the process.’

Sofie-Helene Seibel, CRPC, School of Life Sciences

‘The online shop makes it easy to take bookings from external students and academics interested in our short courses.  The team that support it are always very responsive to any changes that need to be made – such as when we get fully booked.  I’d be happy to recommend it to colleagues’ 

Shelley Jenkins, Doctoral School