If you a buying a new computer with University funds, it should be purchased via IT Services.

Ordering equipment

Users generally receive a standard laptop. This basic system (including operating system, Microsoft Office, virus checker, firewall plus additional software) applies to both PC and Mac-based systems.

• If you need a Windows or Apple laptop, mobile phone or tablet, please complete the Hardware Request Form (under Service Request. You may be asked to log in). The specifications of the devices are on the form, along with the options to order peripherals.
• If you need a different device from those listed, for example a desktop computer, please raise a general support request and describe the specification you need. Our staff will get back to you about what systems are available.

Software

Additional software

Additional software can be downloaded directly from the following places without the need of administrative rights.

Windows PCs - Open Company Portal or Software Hub.

Mac - From the Launchpad open the 'University of Sussex Self-Service' application.

For more information on installing additional software on a University managed computer, please visit this FAQ.

Specialised software

If you need to download a specialised software that isn't available on the aforementioned applications, please raise an IT service request ticket. (Log in required)

Device maintenance

Cloud storage

Save any large files, including videos, to one of these cloud storage solutions.

Updates

IT Services will occasionally prompt you to update your device. Make sure you complete this as soon as possible to avoid interruption in your workflow.

Additionally to this, we recommend installing any manufacturer's updates.
Windows - How to check for Windows updates.
Mac - How to check for updates.