Service status
The traffic lights below show the current status of services. They give a quick and convenient view of where there may be potential problems - for more information about ongoing issues, please see latest news.
Advance information about changes to services, including any scheduled maintenance, is published on IT Services Latest News and also via IT Services's Facebook page and Twitter feed.
 | This service is operating normally according to the latest information. | |
| Printing | This service is operating normally according to the latest information. |
| Internet access | This service is operating normally according to the latest information. |
| Sussex web site | This service is operating normally according to the latest information. |
| Logins | This service is operating normally according to the latest information. |
| File storage | This service is operating normally according to the latest information. |
| Canvas | This service is operating normally according to the latest information. |
| Sussex Direct | This service is operating normally according to the latest information. |
| Desktop computers | This service is operating normally according to the latest information. |
| Wired network | This service is operating normally according to the latest information. |
| Wi-fi (eduroam) | This service is operating normally according to the latest information. |
| Wifinity | This service is operating normally according to the latest information. |
| Central database | This service is operating normally according to the latest information. |
| Web Reports | This service is operating normally according to the latest information. |
| Research systems | This service is operating normally according to the latest information. |
| Business Apps | This service is operating normally according to the latest information. |
| Panopto | This service is operating normally according to the latest information. |
| Zoom | This service is operating normally according to the latest information. |
| Turnitin | This service is operating normally according to the latest information. |
 | Finance System | We have received reports of problems or there is a partial loss of service. |
| Telephones | We have received reports of problems or there is a partial loss of service. |
| SussexMobile | This service is operating normally according to the latest information. |
| Okta single sign-on | This service is operating normally according to the latest information. |
Key
The descriptions below give a more detailed explanation of the symbols used in the table.
Green
The service is operating normally according to the latest information.
Amber
There may be problems with the service and means one of the following:
- a problem has been reported and IT Services are investigating
- there is maintenance taking place which could affect this service so users should be aware that there is a risk that it may not be available
- there is a problem affecting part of the service - perhaps in a specific part of the campus or only some users
For scheduled maintenance and prolonged problems, more details will be posted on the latest news pages. Where unexpected faults arise, the status light is changed on the homepage to show that IT Services are aware of the problem and working to fix it.
Red
Major problems have been reported with the service. This could be:
- an unexpected fault which is being investigated
- a planned outage to allow maintenance to be completed
For scheduled maintenance and prolonged problems, more details will be posted on the latest news pages. Where unexpected faults arise, the status light is changed on the homepage to show that IT Services are aware of the problem and working to fix it.