Target Audience: All staff (Academic and Professional Services) with management responsibilities.

From time to time all managers will face conversations which they anticipate will be challenging and which they may feel ill-equipped to manage. Scenarios of this kind include addressing under-performance, tackling instances of unacceptable behaviour, investigating reports of bullying, giving developmental feedback, turning down employee requests, or dealing with sensitive personal issues.

This workshop will introduce a range of practical tools and techniques to support you to have meaningful and constructive conversations.

Learning outcomes:

• Recognise why difficult conversations are important
• Explore what makes conversations difficult and what influences our behaviour/experience
• Identify tools and approaches to support a difficult conversation
• Practice having a difficult conversation

Register on this workshop through LearnUpon. Please log in to LearnUpon first for this link to take you directly to the registration page. 

Read a guide of how to register on LearnUpon. 

Organisational Development will email further details the day before the event. 

Please let us know as soon as possible if you have any accessibility requirements regarding this staff development activity (e.g., hearing/visual impairment) so that we can do our very best to accommodate your needs. 

All managers are encouraged to enable staff to attend University events in work time, where business needs allow, as learning and development to further all staff contributions in supporting to achieve our goals. Please support to share this event with your teams and networks.  

We require a minimum number of attendees on our workshops to make them viable. If we are ever unable to run a workshop due to low numbers, you will be contact 48 hours before the workshop to inform you.

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By: Organisational Development
Last updated: Monday, 12 August 2024