IT Services

News and information

Resolved: Microsoft Exchange services are restored 

UPDATE: 13 Nov 2026 - 16.30 pm The global Microsoft outage affecting Microsoft 365 services is resolved and are returning to normal service Access to Email services is recovered but there may be delays in delivery 

Service Update - Rewards Gateway Temporarily Unavailable 

We are aware that the Rewards Gateway service is currently unavailable 

Changes to Endnote licensing 

Due to changes in usage patterns of referencing tools at Sussex, Endnote will not be generally available after the 31 December 2026. Staff are encouraged to migrate existing Endnote libraries to either Zotero or Mendeley. If migration is not possible, and you have not already been contacted by IT Services, please raise a software request ticket via the ITS site: https://www.sussex.ac.uk/its/help/