IT Services

News and information

Advance notice - Temporary relocation of the IT Service Desk 

From Wednesday 3 December to Friday 5 December, the IT Service Desk will be temporarily relocating to the Library while essential mains power works take place in Shawcross. During this period, we will be based near the Library Service Desk and will be available from 9am–5pm each day, offering: * Phone support * Incident and service request support * Drop-in counter service Please note that laptop drop-off and collection services will not be available on these three days 

RESOLVED - Cloudprint service currently unavailable 

We are pleased to report that the issues with Cloudprint have been resolved and the service is working normally  

RESOLVED: Turnitin Service Incident 13 November 2025  

Due to an unexpected incident, you may have found that uploads were slow and reports were stuck processing, users may have also been affected in Turnitin UK yesterday