IT Services

News and information

RESOLVED: Turnitin Service Incident - 3 September 2026 

Due to an unexpected Service Incident, you may have been unable to access Turnitin earlier today (3 September 2026). The incident occurred between the following times: BST: Thursday 3 September 4:40am - Thursday 3 September 9:27am We are pleased to advise that service has been restored.  

Service Desk Timings for 3 and 4 September 

Due to staff sickness, the IT Service Desk in Shawcross will be open between 9am and 12pm on Thursday 3 and Friday 4 September. We\re still here to help: - Phone support remains available on: 01273 678090 (Ext 8090) - Support tickets can still be raised by emailing: itservicedesk@sussex.ac.uk - Pre-booked appointments will go ahead as scheduled Thank you for your patience and understanding.  

Temporary closure of the IT Service Desk 

Due to staff sickness, the IT Service Desk in Shawcross will only be open between 9am and 12pm on 1 September We\re still here to help: - Phone support remains available on: 01273 678090 (Ext 8090) - Support tickets can still be raised by emailing: itservicedesk@sussex.ac.uk - Pre-booked appointments will go ahead as scheduled Thank you for your patience and understanding.