IT Services

News and information

Advance Notice: Temporary Relocation of the IT Service Desk Friday 12 June 

Please be aware that the IT Service Desk will temporarily relocate due to essential mains power works in Shawcross. Date: Friday 12 June Time: 9:00am – 5:00pm Location during relocation: Library (near the Library Service Desk) During this time, we will continue to provide the following services: * Phone support * Incident and service request support * Drop-in counter service Please note that laptop drop-off and collection services will not be available during this period. From Monday 15 June onwards, we will return to Shawcross, where equipment drop-off and collection services will resume. Thank you for your understanding.  

RESOLVED: Turnitin Service Incident - 4 June 2026 

Due to an unexpected Service Incident, you may have been unable to access Turnitin earlier today (4 June 2026). The incident occurred between the following times: BST: Thursday 4 June, 01:00am - 02:12am We are pleased to advise that service has been restored.  

Upcoming Email Platform Upgrade 

We will be carrying out a planned upgrade to the University’s email infrastructure between Monday 8 June and Thursday 11 June. This work is part of ongoing improvements to enhance the resilience and performance of our email services