IT Services

News and information

IT Services and Finance ticket system - currently unavailable 

The ticket system that IT Services and Finance use to manage incidents and requests from customers is currently offline 

RESOLVED - Printing currently unavailable 

We are pleased to report that the printing service is now working.  We apologise for the unexpected outage to the service this morning. If you are still unable to print, please restart your computer and if that does not resolve the issue please contact us by email or phone  

Advance Notice: Temporary Relocation of the IT Service Desk Friday 12 June 

Please be aware that the IT Service Desk will temporarily relocate due to essential mains power works in Shawcross. Date: Friday 12 June Time: 9:00am – 5:00pm Location during relocation: Library (near the Library Service Desk) During this time, we will continue to provide the following services: * Phone support * Incident and service request support * Drop-in counter service Please note that laptop drop-off and collection services will not be available during this period. From Monday 15 June onwards, we will return to Shawcross, where equipment drop-off and collection services will resume. Thank you for your understanding.