Temporary closure of the IT Service Desk
Due to staff shortage, the IT Service Desk in Shawcross will only be open between 9am and 1:30pm on 16 October. We\re still here to help: - Phone support remains available on: 01273 678090 (Ext 8090) - Support tickets can still be raised by emailing: itservicedesk@sussex.ac.uk - Pre-booked appointments will go ahead as scheduled Thank you for your patience and understanding.
Firewall Maintenance
Due to Essential Maintenance on the 15/10/2026 we will be restarting our firewall Appliances. This will should not result in any noticeable outages which will run during the hours 07:00 until 09:00. These outages are for essential maintenance tasks to take place
IT Services Desk closure to attend ITS Town Hall
The IT Service Desk will be closed between 10am and 11am on Thursday 8 October to allow staff to attend the ITS Town Hall. We apologise for any inconvenience that this closure causes our customers.