IT Services

News and information

Microsoft Publisher to be removed from Microsoft 365 Apps via updates starting November 2026 

Microsoft Publisher will be retired from Microsoft 365 Microsoft has announced that support for Microsoft Publisher will end on 1 October 2026 

Temporary change to IT Service Desk opening hours 

From 20-30 October, the IT Service Desk in Shawcross will only be open between 10:30am and 3pm due to staff shortages.   We\re still here to help: - Phone support remains available on: 01273 678090 (Ext 8090) - Support tickets can still be raised by emailing: itservicedesk@sussex.ac.uk - Staff can use the IT Support Portal - Pre-booked appointments will go ahead as scheduled (including VLS equipment returns)   Thank you for your patience and understanding.  

Firewall Maintenance  

Due to Essential Maintenance on the 20/10/2026 we will be restarting our firewall Appliances. This should result in a single 2min outage which will run between the hours 07:00 and 09:00. These outages are for essential maintenance tasks to take place