IT Services

News and information

Emergency maintenance on CloudPrint Service 

Dear Users, We have been advised by our CloudPrint services supplier that emergency maintenance is currently being undertaken to secure the service. Please do not use the CloudPrint service until further notice. Any print jobs submitted during this period may not be processed correctly and could be delayed or lost. At present, we do not have an estimated timescale for when the service will be ready for use again 

Temporary closure of the IT Service Desk 

Due to staff sickness, the IT Service Desk in Shawcross will only be open between 9am and 1pm on 27 and 28 August. We\re still here to help: - Phone support remains available on: 01273 678090 (Ext 8090) - Support tickets can still be raised by emailing: itservicedesk@sussex.ac.uk - Pre-booked appointments will go ahead as scheduled The Service Desk will reopen at 9am on Tuesday 1 September. Thank you for your patience and understanding 

Resolved - Artemis Temporarily Unavailable Due to Essential Maintenance 

The essential maintenance on the Artemis High Performance Computing service has been completed, and the service is fully available again. Thank you for your patience while this work was carried out.