How to connect to eduroam

iPhone or iPad

1. Connect to the sussex.ac.uk-wifi-setup network
2. The connection page should open automatically, if it doesn't, open safari and navigate to https://www.sussex.ac.uk/eduroam
3. Press the download button to download the Eduroam App. - You can also Install the eduroam profile here:Profile Download
   
4. The profile installer should appear automatically, if it doesn't navigate to Settings > General > VPN and Device Management and click on eduroam
5. Press install (top right of the screen), and follow the setup process.
6. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.
7. Connect to the eduroam wi-fi network

Troubleshooting:

• The eduroam installer will not prompt you if you enter your username and password incorrectly, ensure:
• You have entered your username including the @sussex.ac.uk suffix
• You have entered your password correctly
• If you think you may have entered any of the above incorrectly go to Settings > General > VPN and Device Management, click on eduroam and uninstall. Once uninstalled, repeat the instructions above, entering the correct details.
• If your device does not connect to eduroam after completeing the main steps above, you may have entered your details incorrectly.

Apple iMac / laptop

1. Download your configuration file using the Download button at the bottom of this page
2. If you want to setup your macs wired connection, make sure you have connected it to the wired network before continuing.
3. Open this file on your computer and then follow the on screen prompts.
4. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.

Troubleshooting:

• The eduroam installer will not prompt you if you enter your username and password incorrectly, ensure:
• You have entered your username including the @sussex.ac.uk suffix
• You have entered your password correctly
• If you think you may have entered any of the above incorrectly go to Settings > Profiles, click on eduroam and uninstall. Once uninstalled, repeat the instructions above, entering the correct details.
• If your device does not connect to eduroam after completeing the main steps above, you may have entered your details incorrectly.
• If you are setting up a wired device, please make sure your device is set up to use DHCP instead of a static IP address.

Windows Computer

(you may not be able to download the installer in Microsoft Edge. We recommend you use a different web browser)

1. Download the eduroamCAT installer using the Download button at the bottom of this page
2. If you wish to set your device up to use the wired connection, connect your device to the wired network before proceeding.
3. Open the eduroam CAT installer file and follow the setup process.
4. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.

Troubleshooting:

• The eduroam installer will not prompt you if you enter your username and password incorrectly, ensure:
• You have entered your username including the @sussex.ac.uk suffix
• You have entered your password correctly
• If you think you may have entered any of the above incorrectly rerun the installer
• If your device does not connect to eduroam after completeing the main steps above, you may have entered your details incorrectly.
• If you are setting up a wired device, please make sure your device is set up to use DHCP instead of a static IP address.

Android Device

1. You will need to be connected to the internet to complete the setup process for your device. Please connect using your phone's data connection or an alternate network such as your home network If you're on campus and connected to sussex-ac-uk-wifi-setup, please click here and sign in to access the eduroamCAT app.
2. Open the Google Play app on your device and search for the eduroamCAT app. Install this app.
3. Once installed, open the eduroamCAT app and look for a profile called University of Sussex. If you are on campus this will be the top of the list, otherwise you will need to search for it.
4. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.

Troubleshooting:

• The eduroam installer will not prompt you if you enter your username and password incorrectly, ensure:
• You have entered your username including the @sussex.ac.uk suffix
• You have entered your password correctly
• If you think you may have entered any of the above incorrectly rerun the installer
• If your device does not connect to eduroam after completeing the main steps above, you may have entered your details incorrectly.
• If you have previously tried to setup eduroam, you will need to forget the network before the app will be able to connect to eduroam.

If you are unable to connect using the eduroamCAT app you can use the instructions below to manaully connect an android device to eduroam:

1. Click on Settings > Wifi > Select wireless network 'eduroam'
2. You will be prompted to sign into eduroam. Use the following details:
• EAP Method: PEAP
• Phase-2 authentication: MSCHAPV2
• CA Certificate: Use system certificates
• Domain: sussex.ac.uk
• Identity: username@sussex.ac.uk
• Anonymous identity: anonymous@sussex.ac.uk
• Password: Your University of Sussex password

Chromebook

1. You will first need to download an ONC file using the Download button at the top of this page. You can find this button after the text that reads "The configuration most suited to your device is:".
2. In the Chrome browser, enter the following URL: chrome://network/#general
3. Under the Import ONC File heading, click on Choose File
4. Browse to the ONC file that you downloaded, and click Open
5. Click on the the WiFi icon and connect to Eduroam. A white box should appear on your screen
6. The Certificate field should already be filled in
7. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.
8. Click Connect and in a few seconds you should be connected to Eduroam

Linux laptop or desktop computer

1. Right click the Download button below and select 'Save Link As...'
2. Save the file somewhere you can easily locate it.
3. Find the installer file on your computer. Right click on the file and go to Properties, and in the Permissions tab, make sure the tick box for Execute is ticked.
4. If you want to set your device up to use the wired network, please connect it to the network before continuing.
5. Run the eduroamCAT installer.
6. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.

Troubleshooting:

• The eduroam installer will not prompt you if you enter your username and password incorrectly, ensure:
• You have entered your username including the @sussex.ac.uk suffix
• You have entered your password correctly
• If you think you may have entered any of the above incorrectly rerun the installer
• If your device does not connect to eduroam after completeing the main steps above, you may have entered your details incorrectly.

If you are unable to connect using the eduroamCAT app you can use the instructions below to manaully connect a linux device to eduroam using network manager:

1. Open network manager and select the interface you wish to configure
2. There is usually an option called 'All users may connect to this network' it is strongly advised this option is switched off.
3. Click on the 'Security' or '802.1x Security' tab
4. Use the following details:
• Authentication/EAP Method: Protected EAP (PEAP)
• Phase-2 authentication/Inner Authentication: MSCHAPV2
• CA Certificate: The system will usually have this installed under '/etc/ssl/certs/' and is usually in a file called 'Comodo_AAA_Services_root.pem' you will need to browse to and locate this file.
• Domain: sussex.ac.uk
• Identity: username@sussex.ac.uk
• Anonymous identity: anonymous@sussex.ac.uk
• Password: Your University of Sussex password
Back to device selection

Wired connection, such as a Windows desktop computer

(you may not be able to download the installer in Microsoft Edge. We recommend you use a different web browser)

1. Download the eduroamCAT installer using the Download button at the top of this page. You can find this button after the text that reads "The configuration most suited to your device is:".
2. Open the eduroam CAT installer file and follow the setup process.
3. When prompted for a username and password:
   • Your username is your Sussex username (such as ano123) followed by @sussex.ac.uk.
   • Your password is your standard Sussex IT Services password.

Other device

If your device isn't listed above, please contact the ITS helpdesk (support@sussex.ac.uk). Our staff will be happy to help you get online.

Wired Games Console or Smart Devices

1. You will need to find out the wired Mac Address for your games console or smart Devices. This can normally be found in a settings menu on your device.
2. Visit setup guide