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Sussex Direct lobby and queue system to be introduced for peak usage times in March
Posted on behalf of: IT Services
Last updated: Thursday, 27 February 2025
On the mornings of Monday 10, Tuesday 11 and Wednesday 12 March, a lobby and queueing system will be in place on Sussex Direct to help manage traffic to the website, improve user experience, and ensure fairness for students selecting their upcoming modules.
From 8:30am to 9am, anyone who tries to log-in to Sussex Direct will be redirected to a virtual lobby. At 9am everyone waiting in the lobby will be assigned a random position in a queue, and the system will begin allowing people onto the website at a manageable rate. Anyone arriving after 9am will join the back of the queue.
Staff are requested, where possible, to avoid using Sussex Direct between 8:30am and 12 midday to minimise waiting times for students as they select their module options.
If you need to access Sussex Direct before 8:30am on the days specified, please be aware that you will be automatically removed from the website and added to the virtual lobby once it opens.
IT Services