Broadcast: News items

Are you a University staff member who regularly supports students or colleagues by providing guidance and advice? Strengthening your skills in Information, Advice, and Guidance can make a significant difference in the support you offer.

East Sussex College Group is offering a free online course in Information, Advice, and Guidance, designed to help professionals develop essential communication and support skills. This flexible e-learning opportunity is perfect for University staff who work in student support, HR, careers services, or any role that involves providing advice and signposting others to relevant resources.

Why Enrol

• Enhance your skills: Learn best practices in delivering effective advice and guidance.
• Flexible learning: With an estimated completion time of 8 to 12 weeks, the course is delivered fully online, allowing you to study at your own pace and fit learning around your work commitments. You will also have access to an experienced assessor to help you with any questions you might have.
• Nationally recognised qualification: Upon successful completion of the course, you will receive a Level 2 certificate from NCFE CACHE, a nationally recognised qualification that will enhance your CV and professional profile.
• 100% funded: This course is fully funded, meaning there is no cost to you.

What You Will Learn

• The principles and practices of information, advice, and guidance.
• How to provide clear and ethical support to individuals.
• Appropriate use and differences between signposting and referrals.
• Effective communication techniques to engage and assist others.
• Best practices for handling sensitive information with confidentiality and professionalism.

Who Can Apply?

This course is open to University staff who wish to improve their ability to guide students or colleagues in making informed decisions. Whether you work in student services, academic support, or mentoring, this qualification can enhance your skills and the quality of support you provide.

How to Get Started

Signing up is simple. Just visit the East Sussex College Group website and choose Information, Advice or Guidance. Make sure to sign up using your @sussex.ac.uk email address.

You will be also asked to complete a short questionnaire, including a simple maths and English assessment, to enable you to gain access to the free course.

For further information, please email Independent.learning@escg.ac.uk or check out East Sussex College Group’s Frequently Asked Questions.