Personal Safety Training
Many staff across the university work in roles which are student facing or involve working directly with the public. This can be in person on a reception desk, in a face to face one to one meeting scenario, online one to one meetings or via social media, email and phone communications.
This course provides staff who work in these roles with the knowledge and skills to be able to identify when violence or aggression may be a potential issue and to, where safe to do so, diffuse a situation.
This course is from the Suzy Lamplugh Trust. The organisation was setup by the parents of Suzy Lamplugh, an estate agent who went missing when going on a visit to show a customer a property. She was never found and her parents setup the Trust to raise awareness around personal safety in the workplace and in our personal lives.
Who should attend?
This course is suitable for any member of staff who works in a frontline role. This includes, but is not limited to, staff who work in libraries, in the Student Centre and academic colleagues who run lectures, seminars and one to one tutorial sessions. This course is also suitable for those that are in regular contact with visitors and those who are not university staff, either in person or via other media such as email, phone calls and social media. The course is also suitable for those that lone work.
What does the course cover?
- What is personal safety?
- What is violence and aggression?
- What is lone working?
- What personal safety hazards you may come across?
- What control measures can be put in place to keep you safe?
- The behaviour cycle
- Diffusion techniques and their application to classroom scenarios.
You can book onto this course via Sussex Direct or by contacting the Health and Safety team at healthsafety@sussex.ac.uk.
Please note our late cancellation / "no show" charge for this course on our website.