Broadcast: News items

We will shortly will be launching a new and improved way for you to access support and find answers to student queries. My Sussex, your new online support portal, will launch on Monday 4 September.  

What is My Sussex? 
My Sussex will be your biggest help tool throughout your time studying with us. It will: 

• Help you find answers to all sorts of questions, from the personal to the academic, using a thorough set of FAQs  
• Help you to support your wellbeing 
• Make it easier to access the help you need, whether that’s general advice or a referral for specific support service.

The portal will put useful information at your fingertips 24/7 and will make it easier to proactively find what you need.  

Please note that My Sussex is not an emergency service – it is not staffed outside of working hours and cannot provide immediate support in an emergency. For emergency support information please visit: Getting help : University of Sussex 

Why are we using My Sussex? 
We want to provide you with the best possible experience during your time with us, and My Sussex will help us to do that.  

Looking for a group to talk through exam techniques? My Sussex events can help you connect to the right kind of support for different situations. 

Can’t make it to campus but need support? You’ll be able to access My Sussex online, anytime and from anywhere.  

My Sussex will provide seamless access to wellbeing and support services, events, appointments, and advice and guidance. This one platform will bring together key areas under one easy to use portal, and will be the first place you go to find answers to questions and access student support services. .   

Students currently receiving support 
If you are currently receiving support from the Division of Student Experience (DSE), you should use the My Sussex portal from 4 September to access services, rather than emailing Student Experience colleagues. The URL will be available on 4 September.  

Student support services will continue as usual to provide you with the support you need. My Sussex offers an additional channel for students to access information alongside existing and continuing services.  

How do I access it?  
The portal will go live on 4 September. We will share the link to the new portal, and further information on how to use it, with you then. You will be able to log in using your usual Sussex username and password. 

Please note that all information is correct at the time of publication.